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The following instructions are ONLY for the users who have problems connecting to the CryptoHeaven network with the default settings.
The default configuration is for CryptoHeaven client software to connect to our servers on port 80. Port 80 is usually open for outgoing connections on most corporate firewalls. However, some corporations block direct access through this port. This section shows you how to connect to CryptoHeaven if the default configuration doesn't work for you.
Use either of the two methods described below to try to connect to our Data Center Server.
Enabling SOCKS support
Select the Proxy button on the login screen. You should see the following:
Follow these steps:
Proceed to log in or to create a new account.
Should this fail, you have one more option to try:
Enabling Direct Connection to CryptoHeaven
These settings should get you up and running. If you, or your server administrator requires more information from us, please contact us: send secure correspondence.
Should you have problems connecting to the default server, you may want to try any of the servers listed below.
Additional CryptoHeaven Data Servers
File Transfers Fail
Are you able to connect but your file uploads or download fail? If so, the most likely reason for the problem is your firewall set up that does not allow for multiple connections to the same server. Try to use "d1.cryptoheavne.com:80" as your server. This will fool most firewalls into thinking that it is web traffic and allow multiple connections.
Accessing CryptoHeaven through a Norton Firewall
Problem: Can't access CH with Norton Firewall enabled.
Now you should be able to access CryptoHeaven.
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